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Interactive voice response
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#	Item
491	Microsoft Word - eWings Banking Solution Flyer -E.doc Add to Reading List Source URL: www.ewingstech.com Language: English - Date: 2008-05-19 23:46:05 Payment systems Mobile banking Mobile content Bank Automated teller machine Interactive voice response Technology Business Electronic commerce
492	3 Crucial Tools for the Next-Generation Contact Center JED HEWSON Director: 1Stream Add to Reading List Source URL: www.1stream.co.za Language: English - Date: 2015-02-23 05:09:58 Interactive voice response Call centre Customer experience Dialer Customer satisfaction Call center industry in the Philippines Contact centre Customer service Customer intelligence Marketing Customer experience management Business
493	white paper Computer Telephony Integration Possibilities and Benefits Add to Reading List Source URL: www.optimsys.com Language: English - Date: 2014-02-02 06:04:54 Computer telephony integration Videotelephony Communication software User interface techniques Interactive voice response Voice-mail Call centre Auto dialer Voice over IP Electronic engineering Technology Telephony
494	Microsoft Word[removed]OCT Intro and Best Practices_Aug 2008-edited Add to Reading List Source URL: www.jmarkowitz.com Language: English User interface techniques Computational linguistics Information Biometrics Markup languages VoiceXML Speaker recognition Interactive voice response Speech recognition Computing Automatic identification and data capture Humanâ€“computer interaction
495	Microsoft Word - FC2011[removed]Out - Letter - Response to Commission Research into Customer Experiences of the Water ~ July 5 2 Add to Reading List Source URL: www.esc.vic.gov.au Language: English - Date: 2012-03-22 18:10:36
496	For discussion on 28 April 2000 FCR[removed]ITEM FOR FINANCE COMMITTEE Add to Reading List Source URL: www.legco.gov.hk Language: English - Date: 2005-11-03 01:32:14 Interactive voice response Electronics Call centre Computer telephony integration Telephony
497	PhonePeti: Exploring the Role of an Answering Machine System in a Community Radio Station in India Zahir Koradia Aaditeshwar Seth Add to Reading List Source URL: www.cse.iitd.ernet.in Language: English - Date: 2011-11-15 02:02:11 Answering machine Electronics Telephony Interactive voice response Electronic engineering
498	FieldOne Sky Overview AN END-TO-END SOLUTION The most comprehensive feature set in the industry with benefits for customers, operations, executive management, and IT. Add to Reading List Source URL: www.dialogdynamics.com.au Language: English - Date: 2015-01-05 23:40:44 Microsoft Dynamics CRM Information systems Interactive voice response Customer experience Microsoft Dynamics GP Field service management Pivotal CRM Call centre Marketing Business Customer experience management
499	Microsoft Word - draft dec reg instruments APG Add to Reading List Source URL: www.esc.vic.gov.au Language: English - Date: 2013-02-07 23:40:43 Retail Interactive voice response Online shopping Cheque Finance Money Business Electronic commerce Payment systems
500	RETAIL PERFORMANCE[removed]Data Field Indicator or definition To be analysed and provided as Annual Affordability and access Add to Reading List Source URL: www.economicregulator.tas.gov.au Language: English - Date: 2011-10-11 20:21:00 Technology Prepaid mobile phone Interactive voice response Call centre Direct debit Online shopping Electronics Payment systems Electronic commerce Electronic engineering

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